We aim to dispatch orders within 2 business days from August - December, and 4 working days for the rest of the year. If there will be any further delay you will be contacted.
We would love to say one price shipping for all, but with large Christmas trees and the size of Australia, this isn't possible. We have, however simplified the price for ornament and decoration purchases with prices listed below for each State.
Below are the prices for the bulkier items and overseas orders. Your shipping options will automatically be added to your order based on your delivery postcode.
| State || Ornaments/Dec. || Small Bulky || Medium Bulky || Large Bulky*|
|VIC ||$7.95 (or click & collect in Surrey Hills store free) ||$19.50 ||$29.50 ||$45|
|NSW/SA/ACT ||$9.95 ||$29.50 ||$59.50 ||$89|
|TAS/QLD ||$14.95 ||$39.50 ||$79.50 ||$105|
|WA/NT ||$17.95 ||$59.50 ||$89.50 ||$125|
In such a large country there are some remote locations where shipping is extremely expensive. We always subsidise the deliveries to these locations however we can't necessarily cover the entire cost. In these cases we will contact you with the subsidised delivery cost and you can decide whether to go ahead with the order or to receive a refund.
*Very Bulky Items - quote is often required
We ship smaller parcels of ornaments and decorations (ie less than 2kg) to Canada, USA and England. Delivery is $37.50
For New Zealand customers there are 2 prices:
$250 or less - $19.50
$251- $425 - $29.50. (Note, we cannot send trees taller than 1.5m to New Zealand)
Any questions, do not hesitate to call us on 1300 551 960.